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CLAIMS
 
Prompt notification of any fire, accident, theft, malicious damage or injury, which may lead to an insurance claim is of the utmost importance, contributing towards achieving a speedy settlement from the insurers. Equal importance is the provision of as much detail as possible when reporting incidents on the claim form.
 
All claims are to be advised to PSA Insurance. Written confirmation and claim forms are to be submitted as soon as possible thereafter. Appointment of assessors and authority to proceed with repairs, etc. will be arranged by PSA Insurance after liaising with the insurer concerned.
 
Motor Vehicle Claims:
  1. Download the relevant claim form at the end of this page.
  2. Arrange quote/s for repair to your vehicle using your preferred repairer. 
  3. Forward your claim form to us with quote/s and we will forward the documentation onto the insurer and arrange an assessment of your vehicle
  4. If a third party is involved, any correspondence from the third party should be forwarded to us so your insurer can be alerted and the third party dealt with accordingly
  5. Policy Excess to be paid either to the repairer or insurer. We will notify you of this requirement.
Home and Contents:
  1. Download and complete a claim form found at the end of this page.
  2. Water and Storm Damage: Carry out temporary repairs to make your property safe and to prevent further damage. After talking with your insurer, water and mud damaged possessions, such as carpets and soft furnishings, should be removed from the building as part of the clean up, and stored in a safe place, as they may be required to be inspected as part of the claims process.
  3. Should you require any further information please contact your broker.
Commercial Claims:
  1. In most cases a claim form will need to be filled out. Please contact our office to obtain the correct claim form or download a claim form from the end of this page.
  2. In the event of a substantial loss an assessor will be required. Please provide contact details and a brief description of the loss.
  3. Under emergency situations glass breakages may be repaired immediately. Please contact our office for further information.
Liability Claims:
  1. In the event of a third party advising of personal injury or damage to property resulting from your business activities or products, full details should be taken but under no circumstances should liability be admitted.
  2. Contact our office as soon as possible to arrange either an investigation or download a claim form.
  3. Complete claim form and forward any correspondence from potential third parties and we will forward to your insurer for attention.
Claim Forms:
 
Please click on the links below for the claim form you require:

General Claim form

Theft of Contents or Loss of Personal Effects Claim form

Motor Vehicle claims

General Claim form

Windscreen Claim form

 
For all enquiries and to return all claim forms, please see contact details below:
 

PSA Insurance                                                Tel:   03 8646 0208

346 St Kilda Road                                          Fax:   03 8646 0210
MELBOURNE  VIC   3004                            Email:info@psainsurance.com.au
 
 
 
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Motor Vehicle 
We offer competitively priced motor vehicle insurance policies. Policies can be tailored to meet your driving requirements.
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 Our Organisation
 
Supporting the Medical and Dental Profession 
The revenue raised by PSA enables VMIA to fund many philanthropic ventures in the community.
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