Compliance

To download a copy of our company’s compliance documentation, please click on the relevant link below.

Non Compliance

In the event that you wish to lodge a complaint or breach of the General Insurance Brokers Code of Practice against PSA Insurance, please contact

Complaint Manager
PSA Insurance
346 St Kilda Road
Melbourne Victoria 3004

or

Facsimile 03 8646 0210
Facsimile: 03 8646 0220

If your complaint is not resolved within 20 days we will provide you with a form to forward to:

Financial Services Ombudsmen Limited (FOS)
Level 5, 31 Queen Street
Melbourne, Victoria, 3000

Telephone: 1300 780 808
Facsimile: 03 9620 0166
Email: info@ibdltd.com.au